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Trusted Healthcare RCM Partner in India

Optimizing Revenue Cycles
for Healthcare Excellence

i-Services Alliance Solutions empowers hospitals, clinics, and healthcare providers across India with end-to-end Revenue Cycle Management — from patient registration to final payment collection.

98%Claim Acceptance
1.5L+Claims Processed
22 DaysSettlement TAT
<0.5%Short Settlement
₹600Cr+Revenue Recovered
10+Healthcare Clients
10+Years of Expertise
Live Claim Processing
Real-time
Claim ISA-2025-10042 · Star Health via Medi Assist TPA
Patient Eligibility CheckDone
Pre-Authorization RequestDone
TPA / Insurer SubmissionActive
Claim AdjudicationPending
Settlement & ReconciliationPending
What We Do

Comprehensive RCM Services
Built for Indian Healthcare

From billing and coding to denial management and compliance — we handle the full revenue cycle so your team can focus on patient care.

🏛️

Empanelment with GIPSA, GIC, Govt Schemes & Private Insurers

We manage the complete empanelment process across all payer categories — ensuring your hospital is recognised as a preferred provider by every major payer in India, including government schemes and PSU health plans.

  • GIPSA empanelment documentation & liaison
  • GIC (General Insurance Council) member insurers
  • Central Government Health Scheme (CGHS)
  • Ex-Servicemen Contributory Health Scheme (ECHS)
  • Private insurers (Star, HDFC Ergo, ICICI Lombard & more)
  • Scientific costing & package rate negotiation
  • Renewal, rate revision & compliance support
PSUs covered: BEML BHEL SBI ISRO Central PSUs State PSUs
🩺

Counselling of Insurance Patients for Eligibility Verification

Our trained counsellors guide insured patients through the intricacies of their policy benefits at admission — reducing confusion, preventing coverage disputes, and ensuring a smooth cashless experience.

  • Real-time policy eligibility checks
  • Sum insured & sub-limit verification
  • Pre-existing disease & waiting period assessment
  • TPA and insurer coordination at admission
  • Coverage clarity — inclusions & exclusions explained
  • Proactive advisory to eliminate discharge disputes
📤

Claim Submission to Insurance Companies & TPAs

We handle end-to-end claim preparation and submission to all major insurance companies and TPAs — both cashless and reimbursement — ensuring accurate, timely, complete documentation for faster approvals.

  • Cashless pre-authorization requests
  • Reimbursement claim filing
  • Document compilation & medical record support
  • Follow-up with TPA / insurer for approval
  • Denial root-cause analysis & re-submissions
  • 24–48 hour submission TAT commitment
📊

Reconciliation of Settled Claims

We perform meticulous reconciliation of all settled insurance claims against original billed amounts — identifying short payments, deductions, and discrepancies so your facility recovers every rupee it is entitled to.

  • Claim-wise settlement vs. billed amount matching
  • Deduction analysis & dispute escalation
  • Shortfall & balance billing management
  • Monthly reconciliation MIS reports
  • IRDAI-aligned dispute documentation
  • Recovery follow-up with insurer / TPA
Our benchmarks: 22 Working Days — Settlement TAT <0.5% Short Settlement Rate

Why Healthcare Providers Trust Us

We combine deep domain expertise with technology-driven workflows to deliver measurable results for Indian healthcare organizations.

🎯

Domain Expertise

Deep knowledge of Indian healthcare — CGHS, ECHS, Ayushman Bharat, GIPSA, GIC, and all private TPA networks.

⚙️

Technology-Driven

Integrated with leading HMS/HIS platforms for seamless, error-free data workflows and real-time tracking.

🔒

Data Security

Strict HIPAA-aligned protocols and NDA-backed engagements to protect sensitive patient data.

About Us

Dedicated to Transforming
Healthcare Finance

i-Services Alliance Solutions Pvt Ltd is a leading healthcare Revenue Cycle Management company based in Bangalore, India. We partner with hospitals, multi-specialty clinics, diagnostic centers, and individual practitioners to streamline their billing and financial operations.

Founded with a mission to bring operational excellence to Indian healthcare finance, our team of billing specialists and healthcare analysts work as an extended arm of your finance department.

🤝 Partnership

Long-term relationships built on measurable outcomes and transparent communication.

📐 Accuracy

Zero-tolerance approach to coding and billing errors that impact your revenue.

⚡ Turnaround

24–48 hr claim submission · 22 working-day settlement TAT · <0.5% short settlement rate.

🇮🇳 India-Focused

Deep expertise in Indian payer landscape — government schemes to commercial insurance.

Leadership

The Minds Behind i-Services Alliance

Decades of insurance and healthcare expertise, united by a mission to transform revenue cycles across India.

NR
Mr. Nagaraj Rao
Founder & Chief Mentor

An electrical engineer by qualification, Mr. Nagaraj Rao brings over 30 years of distinguished experience in the General Insurance industry, having served in various capacities including Regional Manager at National Insurance Co. Ltd.

A co-founder of ARC Insurance Broking Pvt Ltd, he is widely regarded as a pioneer in implementing health insurance in Karnataka. He was instrumental in devising a first-of-its-kind policy providing BPL citizens with cashless insurance cover through a WHO-sponsored scheme and spearheaded a mobile hospital in remote North Karnataka — a World Bank-funded initiative.

A passionate advocate for insurance education, Mr. Rao is a visiting faculty at several management institutions and served at the National Insurance Academy — the only institution in Southeast Asia dedicated to insurance education.

30+ Years Experience Regional Manager – National Insurance National Insurance Academy Faculty WHO Scheme Pioneer World Bank Initiative ARC Insurance Broking Co-Founder
GR
Mr. Girish N. Rao
Insurance Professional & Technical Advisor

Girish N. Rao is a seasoned insurance professional with a strong academic foundation and rich industry experience. He holds an MBA in Insurance from the National Insurance Academy — the only institution in Southeast Asia that imparts dedicated insurance education — and is an Associate Member (AIII) of the Insurance Institute of India.

With over ten years of experience in the General Insurance industry spanning both India and overseas markets, Girish brings a global perspective to the team. He serves as the go-to authority for technical inputs, ensuring the highest standards of insurance and claims expertise in all RCM operations.

MBA – Insurance (NIA) Associate Member – AIII 10+ Years Experience India & Overseas Markets Technical Advisory
Connect on LinkedIn ↗
Our Advantage

Why Healthcare Providers
Choose i-Services Alliance

01

Hospital Empanelment Excellence

Empanelment across ALL payer categories — GIPSA, GIC, CGHS, ECHS, PSUs (BEML, BHEL, SBI, ISRO & other Central/State PSUs), and leading private insurers.
We connect TPA and Insurance Company representatives directly with hospitals to negotiate the best possible rates — ensuring your facility gets fair, competitive packages backed by data.
End-to-end handling — documentation preparation to final agreement execution, renewals, and rate revisions.
02

Dedicated Insurance Help Desk

Patient Advisory Services — Expert counsellors gather and interpret policy details, clearly explaining inclusions and exclusions to patients and policyholders in plain language.
Coverage Clarity — Removes ambiguity on coverage limits and out-of-pocket expenses, eliminating patient disputes at the time of discharge.
Reduced Contentions — Proactive communication minimizes disputes, resulting in faster discharges and higher patient satisfaction scores.
03

Industry-Leading Turnaround Time

24–48 hour claim submission commitment for all cashless and reimbursement claims — one of the fastest TATs in the Indian RCM industry.
22 working days settlement TAT — from final bill submission to payment receipt, consistently achieved across all our hospital clients and payer networks.
Less than 0.5% short settlement rate — our reconciliation process catches deductions, under-payments, and discrepancies before they are written off, ensuring near-complete recovery of every billed rupee.
Monthly MIS reports with full reconciliation visibility for hospital finance teams — transparent, data-driven performance tracking.
Our Network

TPAs & Insurance Companies We Work With

Fully integrated with all IRDAI-regulated insurance companies, registered TPAs, government health schemes, and PSU health programmes operating across India.

Medi Assist India TPA Pvt Ltd
Registered TPA · Bengaluru
TPA
Vipul MedCorp TPA Pvt Ltd
Registered TPA · Gurugram
TPA
Health India Insurance TPA
Registered TPA · Mumbai
TPA
Family Health Plan (FHPL)
Registered TPA · Hyderabad
TPA
Paramount Health Services TPA
Registered TPA · Mumbai
TPA
MD India Health Insurance TPA
Registered TPA · Pune
TPA
Vidal Health Insurance TPA Pvt Ltd
Registered TPA · Chennai
TPA
Good Health Insurance TPA
Registered TPA · Hyderabad
TPA
Volo Health Insurance TPA Pvt. Ltd
Registered TPA · New Delhi
TPA
New India Assurance Co. Ltd
PSU General Insurer · Est. 1919
Public
United India Insurance Co. Ltd
PSU General Insurer · Est. 1938
Public
Oriental Insurance Co. Ltd
PSU General Insurer · Est. 1947
Public
National Insurance Co. Ltd
PSU General Insurer · Est. 1906
Public
Life Insurance Corporation of India
PSU Life / Health Division
Public
Star Health & Allied Insurance Co. Ltd
Standalone Health Insurer
Private
HDFC ERGO Health Insurance
Standalone Health Insurer
Private
ICICI Lombard General Insurance
Private General Insurer
Private
Bajaj Allianz General Insurance
Private General Insurer
Private
Niva Bupa Health Insurance
Standalone Health Insurer
Private
Aditya Birla Health Insurance
Standalone Health Insurer
Private
Care Health Insurance Ltd
Standalone Health Insurer
Private
Tata AIG General Insurance
Private General Insurer
Private
SBI General Insurance
Private General Insurer
Private
Reliance General Insurance
Private General Insurer
Private
Go Digit General Insurance Limited
Private General Insurer
Private
IFFCO TOKIO General Insurance Company Limited
Private General Insurer
Private
Zurich Kotak General Insurance Company (India) Limited
Private General Insurer
Private
Liberty General Insurance Limited
Private General Insurer
Private
Magma General Insurance Limited
Private General Insurer
Private
Navi General Insurance Limited
Private General Insurer
Private
Royal Sundaram General Insurance Company Limited
Private General Insurer
Private
Universal Sompo General Insurance Company Limited
Private General Insurer
Private
Zuno General Insurance Ltd
Private General Insurer
Private
Ayushman Bharat PM-JAY
Central · ₹5L/family · 500M+ beneficiaries
Central
Central Govt Health Scheme (CGHS)
Central · Comprehensive · 4M+ beneficiaries
Central
Ex-Servicemen Contributory Health (ECHS)
Defence · Comprehensive · 5M+ veterans
Central
Employees State Insurance (ESIC)
Central · Unlimited · 136M+ beneficiaries
Central
BEML Ltd – Employee Health Scheme
PSU · Ministry of Defence · Bangalore
PSU
BHEL – Employee Health Scheme
PSU · Ministry of Power · Pan India
PSU
SBI Staff Medical Benefit Scheme
PSU Bank · via New India Assurance
PSU
ISRO – Scientific Staff Health Scheme
PSU · Dept of Space · Comprehensive
PSU
Other Central & State PSU Schemes
HAL, BEL, ONGC, NALCO & State PSUs
PSU
🛡️

i-Services Alliance shall ensure all empanelment and claims processing comply with IRDAI Health Insurance Regulations, NHA guidelines for AB PM-JAY, MoHFW directives for CGHS, and MoD guidelines for ECHS.

Claim Tracker

Real-Time Claim Status

Enter your Claim ID or Patient ID to instantly check your claim's current status and complete processing timeline.

Try demo: ISA-2025-10042 ISA-2025-09881 ISA-2025-10105
Processing Timeline
💬 Need assistance? Call: +91-8105597672 · WhatsApp: Chat Now ↗
Get In Touch

Let's Optimize Your Revenue Cycle

Ready to improve collections and reduce claim denials? Reach out for a free assessment.

Ready to improve collections and reduce claim denials? Reach out for a free assessment of your current RCM process.

📍
Registered Office
#112, 12th Cross, Girinagar 3rd Phase,
Bangalore – 560 085, Karnataka, India
📞
Phone
+91-8105597672
Mon–Sat, 9 AM – 6 PM IST
✉️
Email
girish@i-services.co.in
We respond within 24 hours
🏥
Serving
Pan India — Hospitals, Clinics,
Diagnostic Centers & Nursing Homes

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